Privacy Policy

This privacy policy has been compiled for the reference of those concerned with how their personally identifiable information ("PII") is being used online. PII, as used in US privacy law and information security, is information that can be used to identify, contact, or locate a person or their context. We expect that the availability and use of this information in the digital space will dramatically change how individuals access and use all information in the future, and wish to inform our site users about precisely how we safeguard, collect, use, or otherwise handle your PII in accordance with our website.

WHAT INFORMATION DO WE COLLECT FROM VISITORS TO OUR WEBSITE?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

WHEN DO WE COLLECT THIS INFORMATION?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site.

HOW DO WE USE VISITOR INFORMATION?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features, in order to:

Tailor your experience and allow us to deliver content and offerings more relevant to you.
Improve our website in order to better serve you and respond to related customer requests.
Administer a promotion, survey, or other site feature.
Quickly process your transactions.
Send periodic emails regarding our organization, your order, promotions, or otherwise.

HOW DO WE PROTECT VISITOR INFORMATION?

As a federally registered nonprofit in the USA, our site is regularly reviewed for security and privacy vulnerabilities, and uses multi-layered security standards compliant with PCI DSS Level 1 (supported by regular anti-fraud protections), in order to safeguard all payment and transaction information. Data in transit is encrypted with HTTPS, TLS 1.2+ and automatic SSL, while data at rest uses AES-256. use regular malware scanning. Your personal information is always contained behind secured networks, and is only accessible by a small number of persons who have limited access rights to such systems, and are likewise required to keep that information confidential.

DO WE USE COOKIES?

Yes. When you visit our site, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our third party data applications or other vendors to associate these activities with information they or others have about you.

Cookies are small files that a site or internet service provider transfers to your computer’s hard drive through your Web browser (if you allow it), enabling the site or service provider to recognize your browser, capture, and remember certain information. We use cookies to:

Help remember and process the items in the shopping cart.
Understand and save user’s preferences for future visits.
Keep track of advertisements.
Aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Safari, Chrome, or other) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled and some services may not function properly on our site. However, you can still place orders.

THIRD PARTY DISCLOSURE

Unless we provide you with advance notice, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other third parties operating helping us operate our website, or serve you through it, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information (such as demographic info) may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

We may include or sell third party products or services on our website. Such third party sites will have separate and independent privacy policies, and we do not assume responsibility or liability for the content and activities of these linked sites. Even so, we seek to protect the integrity of our site, and welcome any feedback about them.

GOOGLE

We may use Google AdSense advertising or other of their reporting tools on our website. As a third party vendor, Google uses cookies to serve ads, based on users' visit to our own site and others on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

Along with third-party vendors, we may use first-party cookies such as the Google Analytics cookies to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website. As a site user, you can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy (learn more here). Per this policy, we agree that:

Users can visit our site anonymously.
This privacy policy is linked from our home page or the first significant page entering our website.
Our policy link includes the word ‘Privacy’, and can be easily be found on the home page.

Users will be notified of any Privacy Policy changes on our Privacy Policy page, and update their personal information by emailing us.

HOW DOES OUR SITE HANDLE "DO NOT TRACK" SIGNALS?

We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

DOES OUR SITE ALLOW THIRD PARTY BEHAVIORAL TRACKING?

Yes, we allow third party behavioral tracking.

COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not specifically market to children under 13.

FAIR INFORMATION PRACTICES

Should a data breach occur, in accord with Fair Information Practices, we will take the following responsive action:

We will notify the users via email within 1 business day.
We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN-SPAM ACT

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
We may also send you additional information related to your product and/or service.

To be in accordance with CAN-SPAM we agree to the following:

NOT use false, or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

CONTACTING US

If you have any questions regarding this privacy policy you may contact us using the information below.

PHONE: (217) 978–7884 | EMAIL: info@tradivox.com